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In accordance with EU consumer rights law, if you placed your order as a consumer in the European Union, you may have the legal right to withdraw from your purchase within 14 days of receiving your order, without giving a reason.
This page makes that process simple. You can use the form below to send us your withdrawal request online.
Please note: This page is for EU consumer withdrawal requests only. Additional terms and conditions apply to this right of withdrawal, including exceptions and refund conditions — please review the EU Customers — Statutory Right of Withdrawal section of our Return and Refund Policy before submitting your request.
For general returns, damaged items, or other refund questions, please also review our Return and Refund Policy.
Withdrawal Request Form
A few helpful notes:
- Submitting this form sends us your withdrawal request electronically.
- You do not need to give a reason for your withdrawal request.
- Some products or situations may be excluded from the legal right of withdrawal under applicable law.
- If your request is valid, any return, cancellation, or refund steps will be handled according to applicable law and our store policies.
This page is intended to help EU consumers exercise their statutory withdrawal right for eligible online purchases. It is provided for convenience and does not limit any rights you may have under applicable consumer law.