Terms of service

OVERVIEW

 

This website is operated by We Spearhead, LLC, doing business as BestSelf Co. Throughout the site, the terms “we,” “us,” and “our” refer to BestSelf Co. BestSelf Co offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 - GENERAL CONDITIONS

 

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

 

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information, which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice. All promotions, discount codes, and free gifts are subject to the terms and conditions set out at checkout and in our FAQ. Discount codes may not be combined or stacked and are not retroactively applicable to orders already placed. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy, which can be viewed here.

 

Digital downloads and other downloadable content are final sale and non-refundable once the order is completed and the files are made available to you. International orders (orders shipped outside the United States) are not eligible for returns or refunds except where required by law. All returns must comply with the conditions and timelines set out in our Refund Policy.

 

If you are located in the EU or UK, by purchasing digital content you expressly request immediate access to the digital content and acknowledge that you lose your 14‑day right of withdrawal once the download or streaming starts.

 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your monitor’s display of any color will be accurate. We’re consistently updating and improving our products; most updates are cosmetic (such as new colors) or small content improvements in response to customer feedback. Older versions remain fully functional, and we are not able to offer full refunds or accept returns solely on the basis of receiving a previous version.

 

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction and may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

 

Risk of loss and title for items purchased from BestSelf Co pass to you upon delivery by the carrier. Once a package is marked as “Delivered” by the carrier, we are not responsible for lost, stolen, or missing packages, though we will work with you to investigate with the carrier when possible. For international shipments, all orders are shipped Delivered Duty Unpaid (DDU), meaning that any applicable duties, taxes, and import fees are the customer’s responsibility and will be collected by local customs or the carrier.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You have a 1-hour window during our business hours (8 AM–5 PM CT) after placing an order to request changes or cancellation. After that, your order may already be in processing and changes are not guaranteed. Once an order has been fulfilled and shipped, it is generally considered final and no longer eligible for modification or cancellation, though it may still qualify for a return under our Refund Policy. In the event that we make a change to or cancel an order, we may notify you by contacting the e-mail and/or billing address provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

 

SECTION 7 - OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

SECTION 8 - THIRD-PARTY LINKS

 

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant any third-party materials or websites.

 

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions, or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us without obligation to maintain them in confidence.

 

SECTION 10 - PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here. We comply with relevant data protection laws, including the GDPR and CCPA. For further information on how we protect your personal data, please refer to our Privacy Policy.

 

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

 

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

 

SECTION 12 - PROHIBITED USES

 

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate international, federal, provincial or state regulations, or to infringe upon or violate our intellectual property rights or the rights of others.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. We are not liable for any injury, loss, or claim arising from your use of the Service or any product purchased from us.

 

SECTION 14 - INDEMNIFICATION

 

You agree to indemnify, defend, and hold harmless We Spearhead, LLC (DBA BestSelf Co.) and our affiliates, partners, officers, directors, agents, contractors, licensors, and service providers, from any claim arising from your breach of these Terms of Service.

 

SECTION 15 - SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall be enforceable to the fullest extent permitted by law.

 

SECTION 16 - TERMINATION

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us.

 

SECTION 17 - ENTIRE AGREEMENT

 

These Terms of Service, along with any policies posted by us on this site, constitute the entire agreement between you and us. In the event of any inconsistency between these Terms of Service and our Refund Policy, the Refund Policy will govern your rights with respect to returns, refunds, and related matters.

 

Nothing in these Terms of Service or in our Refund Policy is intended to limit any rights you may have under the consumer protection laws of your country of residence, including rights relating to defective goods, non‑delivery, or statutory cancellation periods (such as the 14‑day right of withdrawal for many EU and UK consumers). Where there is a conflict between these Terms or our policies and applicable law, your statutory rights will prevail.

 

SECTION 18 - GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Texas, United States.

 

SECTION 19 - CHANGES TO TERMS OF SERVICE

 

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.

 

SECTION 20 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at support@bestself.co.

 

Legal Entity:

We Spearhead, LLC (DBA BestSelf Co.)

2028 E Ben White Blvd, #240-5675, Austin, Texas 78741, United States

(737) 377-1654

 

SECTION 21 - INTELLECTUAL PROPERTY

 

All content, trademarks, logos, and other intellectual property on this site, including the BestSelf Co. name and brand assets, are owned by We Spearhead, LLC. You agree not to use, reproduce, distribute, or modify any of our intellectual property without express written permission. Unauthorized use of any of our intellectual property is strictly prohibited and may result in legal action.