We accept Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Apple Pay. All available payment options will show up at checkout.

For bulk orders, we also accept ACH and check payments. Please contact us for more details.

Be sure to sign up for our mailing list so you don’t miss out on any promotions or new products. That is where you’ll find the best deals. 

You should receive an Order Confirmation email soon after you made your purchase. It may end up in your spam folder. If not, please contact us and we’ll be happy to help.

You should also receive a Shipping Confirmation email as soon as your order ships out.

For orders made on Amazon, please view your order history on Amazon for shipping information. For all other questions, you’ll need to contact Amazon’s Customer Servicefor additional support, as we do not have access to shipping information on our end.

First off, we’re so sorry that this has happened. Over the past couple of years, we’ve worked with our fulfillment partners to improve packaging and the process to ensure orders arrive to our standards. However, things still happen and shipping can be bumpy.  

Please contact us and we’ll get a replacement sent out right away.

For faster service, please include the following:

1. An image of the page and items
2. The original order #
3. Your full shipping address

We LOVE hearing feedback and always looking to make our products better. Please send us an email to design@bestself.co  and share your feedback.

We’re proud to be a global company. Our team works remotely all over the world. Materials for our products are responsibility sourced globally and assembled/printed in either Colombia or China.

We strive to make all of our products inclusive and available to everyone. All of the relationship decks and the Relationship Journals are completely gender-neutral. So no matter what type of relationship you have or how you identify, you can enjoy these products without modifying them.

The relationships products include: Intimacy Deck, Date Deck, Relationship Journals, Relationships Deck and Intimacy After Dark Deck are all LGBTQ+ friendly.

Our team is available Monday through Friday, 8 AM – 5 PM CST, and we aim to respond to all inquiries within 1 business day. Please note that we take major holidays off to spend time with family and friends, so there may be a slight delay in responses during those times.

The best way to reach us is via email at support@bestself.co.

You can also leave us a message through chat with your contact information, and we'll get back to you within 1 business day.

At this time, we do not offer phone support.

We offer Standard and Next Day Shipping options for all orders.

Shipping costs depend on your selected shipping method and delivery address. To view the available options and their costs, please proceed to Checkout and enter your state and zip code.

We offer Standard and Next Day Shipping options for all orders. Shipping costs depend on your selected shipping method and delivery address. To view available options and their costs, please proceed to Checkout and enter your state and zip code.

Same-Day Shipping:Orders placed before 12 PM CST will ship out the same day. Orders placed after 12 PM CST will be shipped the following business day.

(Please note: Same-day shipping means we'll ship your order out on the same day, but it doesn't guarantee same-day delivery.)

You also have one hour after placing your order to modify or cancel it.